Terms of Service
Last Updated: January 7, 2026
Article 1 (Purpose)
These terms govern the use of the FullGrip platform, an online athletic education service provided to professional athletes and trainers worldwide.
Article 2 (User Accounts)
- Users must provide accurate information (Name, Email) to create an account.
- One account per user; sharing account credentials to bypass course fees is strictly prohibited.
- Users are responsible for maintaining the security of their own passwords.
Article 3 (Intellectual Property)
- All video content, including the "BREAKTHROUGH" series, is the exclusive property of FullGrip.
- Unauthorized recording, distribution, or commercial use of the content is a violation of copyright law.
Article 4 (Support Center & Community)
Users may post inquiries in the Support Center. FullGrip reserves the right to remove posts containing offensive language or spam.
Privacy Policy
Last Updated: January 7, 2026
Article 1 (Information Collection)
FullGrip collects the following information to provide educational services:
- Required: Name, Email address.
- Optional: Profile photo, Bio, Phone number.
- Payment: Credit card information (handled via secure encrypted payment gateways).
Article 2 (Use of Information)
Collected data is used for:
- Course access and progress tracking.
- Payment processing and receipt issuance.
- Customer support and inquiry responses.
Article 3 (Global Data Transfer)
As a global platform, your data may be processed in various regions to ensure seamless video streaming and service delivery.
Article 4 (Data Retention)
Personal information is retained as long as the account is active. Users may request account deletion at any time via the "Edit Profile" section.
Refund Policy
Last Updated: January 7, 2026
Article 1 (Digital Content Characteristics)
FullGrip provides digital VOD (Video on Demand) content. Due to the nature of digital goods, refunds are restricted once the content has been accessed.
Article 2 (Refund Eligibility)
- Full Refund: Possible within 7 days of purchase, provided that none of the lessons in the course have been viewed.
- No Refund: Once a user starts watching any video (even for 1 second), a refund is no longer possible.
Article 3 (Refund Process)
- To request a refund, users must submit a ticket through the Support Center.
- Approved refunds will be credited back to the original payment method (Visa, Mastercard, Amex) within 5-10 business days.
Article 4 (Technical Issues)
If a user cannot view the content due to a verified technical error on FullGrip's side, a full refund or course credit will be provided regardless of the viewing status.